1. About Us

This website (the “Site”) is operated by FUTURIST TRADING FZ LLC, United Arab Emirates (“Company”, “we”, “our”, “us”). Our country of domicile is the United Arab Emirates (UAE).

By accessing or using this website, including purchasing products from our store, you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree to these Terms, please do not use this website.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

2. Eligibility

By using this website you confirm that you are at least 18 years old or the age of majority in your country of residence.

Users under the age of 18 are not permitted to register, purchase products, or use the services of this website.

3. Products & Availability

All products displayed on this website are subject to availability.

We reserve the right to:

• limit quantities of any product

• modify or discontinue products at any time

• change product descriptions or pricing without notice

We make every effort to display product images and colors accurately, however we cannot guarantee that your device’s display will reflect the exact color of the product.

4. Pricing, Currency & Payments

All prices displayed on the website are listed in AED (United Arab Emirates Dirhams) unless otherwise stated.

We accept payments via:

• Visa

• MasterCard

The price and currency displayed at checkout will be the same price and currency printed on the transaction receipt.

If your card is issued in another currency, your bank may apply conversion or transaction fees. These fees are the responsibility of the cardholder.

The cardholder must retain a copy of transaction records and our policies and rules.

5. Orders

We reserve the right to refuse or cancel any order at our sole discretion.

This may include cases where:

• products are unavailable

• pricing errors occur

• suspected fraudulent transactions

• reseller or bulk purchasing activity

If an order is cancelled after payment has been processed, a refund will be issued according to our Refund Policy.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timeframes are estimates and may be affected by:

• courier delays

• customs processing

• public holidays

• force majeure events

We are not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Returns, exchanges and refunds are handled according to our Refund Policy.

For full details please review our policy here.

8. Sanctions & Restricted Countries

We do not trade with or provide services to individuals, companies, or countries that are subject to OFAC sanctions or other applicable international trade restrictions.

Orders from restricted regions may be cancelled.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities that occur under your account.

Please notify us immediately if you suspect unauthorized access.

10. Intellectual Property

All content on this website, including but not limited to:

• product designs

• images

• text

• graphics

• logos

• branding

is the intellectual property of FUTURIST TRADING FZ LLC and is protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, or use any content without our written permission.

11. Prohibited Use

You may not use the website:

• for any unlawful purpose

• to violate intellectual property rights

• to transmit viruses or malicious code

• to interfere with website security

• to collect personal data from other users

• to engage in fraudulent or misleading activity

Violation of these rules may result in termination of access to the website.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or actions of third-party websites.

13. Disclaimer of Warranties

All products and services provided through the website are offered “as is” and “as available”.

We do not guarantee uninterrupted or error-free operation of the website.

14. Limitation of Liability

To the fullest extent permitted by law, FUTURIST TRADING FZ LLC shall not be liable for any:

• indirect

• incidental

• consequential

• special damages

• including loss of profits, revenue, data, or business arising from the use of this website or the purchase of products.

15. Indemnification

You agree to indemnify and hold harmless FUTURIST TRADING FZ LLC, its employees, directors, partners and affiliates from any claims or damages resulting from your breach of these Terms.

16. Governing Law

These Terms and any dispute or claim arising from them shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page and your continued use of the website constitutes acceptance of the updated Terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

FUTURIST TRADING FZ LLC, United Arab Emirates

Email: info@shamia.ae