This Privacy Policy describes how SHAMIA, a brand operated by FUTURIST TRADING FZ LLC, United Arab Emirates ("we", "us", or "our"), collects, uses, and discloses your personal information when you visit or make a purchase from shamia.ae (the “Site”) or otherwise interact with our services (the “Services”).
By using our Site and Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our Site or place an order, we may collect the following types of information.
Personal Information
This may include:
Name
Email address
Phone number
Billing address
Shipping address
Payment confirmation information
Account login details (if you create an account)
Order Information
When you purchase from our Site we collect information related to your order, including:
products purchased
order value
shipping details
payment status
Usage Information
We may automatically collect certain information about how you interact with our website, including:
IP address
browser type
device information
pages visited
time spent on pages
referring websites
This information helps us improve our services and website experience.
2. Payment Information
Payments on our website are processed through secure third-party payment providers.
We do not store or have access to full credit or debit card details. Payment information is processed securely by our payment partners in accordance with their security and privacy standards.
3. How We Use Your Information
We use the information we collect to:
process and fulfill orders
arrange shipping and delivery
communicate with you regarding your order
provide customer support
improve our website and services
prevent fraud or unauthorized activity
send marketing communications (only if you choose to receive them)
You may unsubscribe from marketing emails at any time.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted service providers only when necessary, including:
payment processors
shipping and logistics providers
website hosting providers
analytics providers
These service providers only receive the information required to perform their services.
5. Shopify Platform
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers protected by industry-standard security measures.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance.
Cookies may be used to:
remember your preferences
analyze website traffic
support marketing and advertising activities
You may disable cookies through your browser settings, however some parts of the website may not function properly if cookies are disabled.
7. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Information
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
the right to access your personal data
the right to request correction of inaccurate data
the right to request deletion of your personal data
the right to opt out of marketing communications
To exercise these rights, please contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will always be posted on this page with the revised date.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
SHAMIA, Operated by FUTURIST TRADING FZ LLC, United Arab Emirates
Email: info@shamia.ae